Frequently Asked Questions

---

Your privacy is important. Personal data is collected and processed in accordance with our Privacy Policy. Only necessary information is collected to deliver services, and you have full control over your cookie and data preferences. 

Yes, but you must obtain prior permission before using any resources commercially. Code-based resources can be modified, but digital products and services cannot be redistributed, sold, or modified for resale without approval. 

Yes, you are free to modify the code for personal or project use. However, redistributing or selling digital products or services without prior permission goes against the Terms & Conditions.

I handle a wide range of IT problems, including software troubleshooting, hardware setup, system optimization, device compatibility issues, network connectivity, and data recovery.

We use Zoho Assist, a secure and trusted remote support platform. No installation is needed on your end — you simply connect through a session link.

I provide remote IT support for most issues. If an in-person visit is required, I can only offer this service within the UK. Availability and pricing will be discussed based on your location.

Support requests are usually responded to within 24–48 hours. For urgent cases, priority services may be available depending on availability. 

• Deposits are non-refundable (50% of the service fee).
• If you cancel before the service starts, the deposit is retained.
• If I am unable to complete the service due to circumstances beyond my control, you will receive a full refund.
• If an issue reoccurs within 7 days, I will provide a follow-up service at no additional charge.

Refunds for digital products are only available if:

• The product is defective or inaccessible due to a technical issue.
• A billing error resulted in an overpayment or duplicate charge.
• You mistakenly purchased it and request a refund within 24 hours, provided it has not been accessed or downloaded.
  Refunds will not be provided once the product has been successfully downloaded or used.

Pricing is based on the type and complexity of the issue. A clear quote will be provided before any work is started — no hidden fees. 

To make the most of your session, have details about the issue ready. If possible, back up important data before we begin.

The branding, logos, and original content on this website are owned by Anthony Constant. However, some blog posts may contain external images or references, which remain the property of their respective owners.