Effective Date: 07/06/2025
1. General Policy
Many resources on anthonyconstant.co.uk and constantlabs.co.uk are provided free of charge for personal use. Refunds do not apply to free resources or downloadable materials.
For paid services or digital products, refunds are subject to the conditions outlined below.
2. Website Resources and Digital Products
For paid digital products (e.g., eBooks, guides, scripts, templates, toolkits) sold via constantlabs.co.uk:
Refunds will only be issued in the following cases:
No refunds will be provided for:
In accordance with UK and EU law, digital products are exempt from the usual 14-day cooling-off period once download or access begins.
3. Professional Services
For IT and tech support services provided by Anthony Constant via anthonyconstant.co.uk:
4. Service Satisfaction Guarantee
While every reasonable effort is made to resolve technical issues, specific outcomes cannot be guaranteed due to system conditions and external factors beyond our control.
If an issue reoccurs within 7 days of service completion, a follow-up service will be provided at no additional charge.
If issues persist due to factors unrelated to the original service, additional charges may apply.
5. Refund Eligibility Summary
Refunds are applicable only if:
Refunds will not be issued for:
Note: Clients are responsible for ensuring data backups prior to service. The Service Provider is not liable for any data loss.
6. How to Request a Refund
To request a refund or dispute a charge, please contact:
For anthonyconstant.co.uk:
Anthony Constant
📧 Email: hi@anthonyconstant.co.uk
🌐 Website: https://anthonyconstant.co.uk
For constantlabs.co.uk:
Constant Labs
📧 Email: support@constantlabs.co.uk
🌐 Website: https://constantlabs.co.uk
All refund requests are reviewed on a case-by-case basis.
Approved refunds may take up to 10 business days to process depending on your original payment method.
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